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Commitment to Customer Service, Some things wil lnever change at Astra Bank

Kyle Campbell - Wednesday, February 20, 2013

Change is inevitable, change is good, change fuels innovation. But if there was “one thing you would never want to change at Astra Bank, no matter how many technological and industry-specific changes take place, what would it be?” (read more...)


"Change is the Only Constant" Evolving Product & Services to Suit the Changeing Environment

Kyle Campbell - Wednesday, February 06, 2013

Richard Campbell, our Chairman was talking to us about the significant changes he has witnessed in his tenure with the bank since the early 70’s. He strongly believes that the best thing that happened to the banking industry and to Astra Bank of course, is the technology that came along, and it only seems to be getting more advanced every day. Technology really has “leveled the playing field” and made life a whole lot more pleasant for the bank and its customers. It has allowed the little banks to take advantage of the changing environment and get caught up with the big banks. (read more...)


From Typewriters to Mobile Banking, Technology Has Changed…Customer Service Only Gets Better!

Kyle Campbell - Wednesday, January 23, 2013

Technology has impacted every aspect of our lives. For us in the banking and financial services industry, it has been a journey of change and innovation at great speed in the last decade or so. We asked Richard Campbell, Chairman of Astra Bank to reflect on some of these technological changes he has seen over the years and how they have impacted the bank’s business operation. (read more...)


100 Years and Counting… Customer Service is a Tradition at Astra Bank

Kyle Campbell - Wednesday, January 09, 2013

Astra Bank has been serving the community since 1911. More than a hundred years later, if there’s one thing that remains the same as it was back then is our commitment to customer service excellence. One of the questions we asked Richard Campbell, our Chairman in a recent chat was about what has helped the bank to be successful through the changing times and economic conditions. Richard’s answer was simple: “Good old-fashioned values.” (read more...)


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